Frequently Asked Questions

Everything you need to know about shopping with MONTY.

How long does shipping take and what are the costs?

We offer standard shipping which typically takes 3-5 business days. Orders over $100 qualify for free shipping, while a flat rate of $7.99 applies to all other domestic orders.

What is your return policy?

MONTY accepts returns within 30 days of purchase. Items must be in their original condition, unworn, and with all tags attached. Please note that sale items are final sale.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

Can I track my order once it has been shipped?

Yes. As soon as your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.

Are your materials sustainably sourced?

At MONTY, we are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we work exclusively with certified fair-labor factories.